← All use cases Sales
Manage complex sales through Telegram, WhatsApp, and website forms
High-consideration leads no longer get lost in managers’ personal chats. Every request lands on the board, keeps its conversation context, and moves steadily toward a deal.
Customer conversation with Telegram, WhatsApp, and website channel badges and a lead card on the board
How the process works
Step by step
- 1 The customer sends a request A Telegram, WhatsApp, or website request arrives in Branzy
- 2 A task is created automatically A lead card appears on the board for the request
- 3 A team member reviews the lead They discuss the need in the task chat and ask follow-up questions
- 4 The request is processed Data is sent to the company’s internal systems from the task
- 5 The task moves forward It advances through the funnel so the whole team can see the progress
Another example
A premium car rental agent accepts a lead, coordinates delivery details, and books the customer for a specific time—the appointment appears in the calendar immediately.
We’re preparing a detailed breakdown with metrics and screenshots. The full version is coming soon.